Job Title: Finance & Administrative Associate

Department: Operations

Reports To: Country Operations Director

Location: Taipei, Taiwan | Hybrid

Schedule: Full-Time

職稱： 財務暨行政專員
部門： 營運部
直屬主管： 國家營運總監
工作地點： 台灣/ 台北｜混合辦公模式
工作型態： 全職 

Who We Are

Radio Free Asia (RFA) is a private, nonprofit 501(c)(3) media organization headquartered in Washington, D.C., with editorial and operational bureaus in Taipei, Bangkok, and Seoul. A congressionally funded grantee of the U.S. Agency for Global Media (USAGM), RFA operates with full editorial independence.

Our mission is to provide accurate, uncensored news and information to people living in countries where a free press does not exist. We broadcast in nine languages and dialects — Mandarin, Cantonese, Tibetan, Uyghur, Burmese, Vietnamese, Lao, Khmer, and Korean — reaching audiences across China, North Korea, Vietnam, Burma, Cambodia, Laos and beyond via shortwave, satellite, and the internet. Our journalists work in some of the world’s most difficult media environments, often at considerable personal risk, filling a critical gap in access to truthful, timely news for millions of people who would otherwise have very little of it. That reality shapes everything about how we work and who we hire to lead this organization.

關於我們

自由亞洲電台（Radio Free Asia，RFA）是一家依美國第 501(c)(3) 條設立的民間非營利媒體機構，總部位於美國華盛頓特區，並在台北、曼谷及首爾設有新聞與營運辦公室。RFA 由美國國會提供資金，接受美國全球媒體總署（U.S. Agency for Global Media，USAGM）的補助，並享有完全的編輯獨立性。

我們的使命是為缺乏新聞自由的國家民眾提供準確、未經審查的新聞與資訊。我們以九種語言播送新聞，包括普通話、粵語、藏語、維吾爾語、緬甸語、越南語、寮語、高棉語及韓語，透過短波、衛星及網際網路，服務中國、北韓、越南、緬甸、柬埔寨、寮國及其他地區的閱聽眾。我們的記者在全球最艱困的新聞環境中工作，往往承擔相當大的個人風險，為數百萬原本難以取得真實、即時新聞的人們填補重要的資訊缺口。這樣的現實形塑了我們的工作方式，也影響我們如何選擇帶領組織的人才。

Job Summary

The Finance & Administrative Associate is an essential support role for the country office's day-to-day operations, responsible for financial administration, attendance records, procurement coordination, and general office administrative matters, ensuring the office runs smoothly and in an orderly manner every day.

This position works within a multinational media organization, collaborating with colleagues from diverse cultural backgrounds and maintaining regular contact with regional and headquarters teams. Reporting to the Country Operations Director, this position works closely with the HR Specialist or Associate, Finance, and IT as needed. Responsibilities cover daily bookkeeping, expense reimbursements, voucher preparation, payment processing, attendance records, and procurement administration, with all financial transactions executed in accordance with company authorization procedures.

This role is well suited for someone with a minimum of 2 years of relevant experience who is detail-oriented, self-motivated, and enjoys working in a multicultural environment.

職務概要

財務暨行政專員是各國辦公室日常營運的重要支援角色，負責財務行政、出勤紀錄、採購協調及一般辦公室行政事務，確保辦公室每日運作順暢且井然有序。

本職位任職於跨國媒體機構，需與不同文化背景的同事合作，並與區域及總部團隊保持定期聯繫。本職位向國家營運總監報告，並依工作需要，與人力資源專員、財務及資訊科技人員密切合作。工作職責包括日常帳務處理、費用報銷、傳票編製、付款作業、出勤紀錄及採購行政事務。所有財務交易均須依照公司的授權程序辦理。

本職位適合具備至少兩年相關工作經驗、細心、積極主動，且樂於在多元文化環境中工作的人才。

Key Responsibilities

Financial Administration and Payment Processing

• Perform routine financial administrative tasks in accordance with company finance policies, established procedures, and authorization requirements, including basic bookkeeping, petty cash management, expense reimbursement processing, payment document preparation, voucher preparation. All payments are executed only after approval by the Country Operations Director or in accordance with company authorization procedures. 
• Organize and maintain receipts, supporting documents, vouchers, payment records, petty cash logs, and other related financial files to ensure records are complete, clear, and audit-ready.
• Prepare routine financial reports or supporting documents, including banking records, petty cash balances, expense details, reimbursement records, and other simple reconciliation materials.
• Provide supporting documents and records, and reports as needed, for HQ Finance or external accounting and audit processes.

Attendance Records and HR Administrative Support

• Collect, organize, and maintain employee attendance, leave, and working hours records for the office on a timely basis, ensuring information is complete and retained in the required format.
• Produce regular attendance reports and confirm that managers have signed off on timesheets before records are submitted for further processing.
•  Perform an initial screening of attendance, leave and working hours records against company policy and labor law and established checklists, flagging potential irregularities for review by the Country Operations Director or local HR specialist (where applicable). Final compliance assessment and decisions rest with the Country Operations Director or local HR Specialist (where applicable).
• In accordance with established procedures, assist in providing the relevant records reviewed by the HR Specialist or Associate to Finance as supporting input for payroll calculation.
• Support the implementation and ongoing maintenance of the attendance and leave management system, including preparing and uploading employee data, assisting with system configuration based on leave and approval rules confirmed by the Country Operations Director (or local HR Specialist, where applicable), participating in testing, helping staff with system use, and liaising with the vendor on routine operational issues. System rules are subject to review by Regional HR to ensure compliance with local labor regulations.
• Support onboarding, employee changes, offboarding, and other HR-related workflows by preparing and handling routine HR documents and forms, maintaining records and coordinating administrative steps in accordance with company policy and supervisor direction.
• Track probation end dates, contract renewals, work permit or visa expirations, and other HR-related deadlines, and remind the Country Operations Director and HR Specialist or Associate in advance. 
• Coordinate scheduling for interviews, orientation sessions, and required training, including sending invitations and tracking completion records. 
• Support administrative logistics for employee events, team meetings, and visiting HQ or regional staff (travel bookings, accommodation, local transport, schedules).
  
  

Office Administration, Procurement, and Facilities Support

• Assist with day-to-day office administrative functions, including mail and courier handling, document routing, meeting administrative support, and general office services.
• Maintain office supplies, stationery, and general administrative inventory, and arrange replenishment purchases in accordance with procedures.
• Assist with access cards, keys, visitor arrangements, and other basic office administration tasks.
• Coordinate with building management, vendors, and other service providers to support office environment matters, equipment maintenance, space use, and administrative needs.
• Support routine purchasing, equipment requests, receiving confirmation, procurement recordkeeping, and related administrative processes.
• Maintain the office asset register (furniture, IT equipment, and other fixed assets), including tagging, and periodic inventory counts, with results shared with relevant parties. 
• Coordinate office maintenance and repairs, including logging service requests, following up with building management or vendors, and confirming completion.
• Support office safety and emergency readiness, including keeping fire safety equipment, first-aid supplies, and emergency contact lists current, and helping organize drills as required.
• Assist Country Operation Director with cleaning, security, pantry, and other recurring service contracts, tracking service schedules, vendor invoices, and renewal dates.
• Keep vendor contact lists and service agreements organized, and help gather quotes for routine facilities purchases for managerial approval.
• Assist with office relocation, renovation, or reconfiguration projects as needed by preparing checklists, coordinating vendors, and tracking timelines.
• Coordinate, as needed, with IT or other support functions for office equipment requests and general administrative support needs.

Documentation, Registration, and External Administrative Coordination

• Maintain lease-related records, registration documents, government administrative files, and other documentation required for office operations ensuring files are complete and available for renewals, contract management, or official filings.  
• Prepare, organize, and track documents required for registrations, renewals, submissions, or other administrative filings, and route them for managerial review and approval in accordance with procedures.
• Track expiration dates and deadlines for important documents and permits, and proactively remind the Country Operations Director of required follow-up actions.
• Assist with press credential applications and renewals for the Taipei / Seoul office by preparing and tracking required documents, and liaising with relevant government authorities under the direction of the Country Operations Director.

Process Execution, Records Management, and Internal Coordination

• Carry out financial administrative and general administrative work in accordance with company policies, standard procedures, and supervisor direction; promptly raise any irregular, unclear, or out-of-scope matters to the Country Operations Director.
• Maintain systematic filing, records, and documentation practices to ensure information is easy to track, retrieve, and retain, and to support operational continuity and audit readiness.
• Work closely with the Country Operations Director, local HR Specialist (where applicable), Regional HR, Finance, IT, and other internal or external stakeholders to support smooth cross-functional processes.
• Perform other administrative, financial administrative, or project support duties as assigned by the supervisor.

主要工作職責

財務行政與付款作業

• 依照公司財務政策、既定程序及授權要求，執行例行財務行政工作，包括基本帳務處理、零用金管理、費用報銷、付款文件準備及傳票編製。所有付款均須經國家營運總監核准，或依公司授權程序辦理後，方可執行。
• 整理並妥善保存收據、佐證文件、傳票、付款紀錄、零用金明細及其他相關財務文件，確保紀錄完整、清楚，並可供查核。
• 編製例行財務報表或佐證文件，包括銀行往來紀錄、零用金餘額、費用明細、報銷紀錄及其他基本對帳資料。
• 依需要提供佐證文件、紀錄及報表，協助總部財務部門或外部會計及稽核作業。

出勤紀錄與人力資源行政支援

• 及時蒐集、整理並維護辦公室員工的出勤、休假及工時紀錄，確保資料完整，並依規定格式保存。
• 定期製作出勤報表，並在將紀錄提交後續處理前，確認主管已核准員工工時表。
• 依據公司政策、勞動法規及既定檢核清單，初步檢視出勤、休假及工時紀錄，將可能的異常情況提報國家營運總監或當地人力資源專員（如設有此職位）審查。最終的法規遵循判斷及相關決定，由國家營運總監或當地人力資源專員（如設有此職位）負責。
• 依照既定程序，協助將經人力資源專員審核的相關紀錄提供予財務部門，作為薪資計算的依據。
• 協助導入及持續維護出勤與休假管理系統，包括準備及上傳員工資料、依國家營運總監或當地人力資源專員（如設有此職位）確認的休假與核准規則協助設定系統、參與測試、協助員工使用系統，以及就例行操作問題與供應商聯繫。系統規則須經區域人力資源部門審查，以確保符合當地勞動法規。
• 依照公司政策及主管指示，準備及處理例行人事文件與表單、維護紀錄並協調行政程序，支援到職、人事異動、離職及其他人力資源相關流程。
• 追蹤試用期屆滿日、合約續約日、工作許可或簽證到期日，以及其他人力資源相關期限，並提前提醒國家營運總監及人力資源專員。
• 協調面試、新進員工入職說明及必要訓練的時程，包括發送邀請及追蹤完成紀錄。
• 協助員工活動、團隊會議，以及總部或區域同仁來訪的行政與後勤安排，包括交通預訂、住宿、當地交通及行程安排。

辦公室行政、採購與設施支援

• 協助辦公室日常行政工作，包括郵件及快遞處理、文件傳遞、會議行政支援及一般辦公室服務。
• 管理辦公用品、文具及一般行政物資庫存，並依程序安排補充採購。
• 協助門禁卡、鑰匙、訪客安排及其他基本辦公室行政事務。
• 與大樓管理單位、供應商及其他服務提供者協調，支援辦公環境、設備維護、空間使用及行政需求。
• 協助例行採購、設備申請、收貨確認、採購紀錄維護及相關行政程序。
• 維護辦公室資產清冊，包括家具、資訊設備及其他固定資產，辦理資產標籤作業及定期盤點，並將結果提供予相關人員或部門。
• 協調辦公室維護與修繕，包括登錄服務需求、追蹤大樓管理單位或供應商的處理進度，並確認工作完成。
• 支援辦公室安全與緊急應變準備，包括確保消防設備及急救用品妥善備妥、緊急聯絡名單保持最新，並依需要協助安排演練。
• 協助國家營運總監管理清潔、保全、茶水間及其他定期服務合約，追蹤服務時程、供應商請款單據及續約日期。
• 整理並維護供應商聯絡名單及服務合約，協助蒐集例行設施採購的報價，供主管核准。
• 依需要協助辦公室搬遷、裝修或空間調整專案，包括準備檢核清單、協調供應商及追蹤時程。
• 依需要與資訊科技或其他支援部門協調辦公設備申請及一般行政支援需求。

文件管理、登記與對外行政協調

• 維護租賃相關紀錄、登記文件、政府行政文件及其他辦公室營運所需文件，確保資料完整，並可供續約、合約管理或正式申報使用。
• 準備、整理並追蹤辦理登記、展延、文件提交或其他行政申報所需的資料，並依程序送交主管審查及核准。
• 追蹤重要文件及許可的到期日與辦理期限，主動提醒國家營運總監採取必要的後續措施。
• 在國家營運總監指導下，協助台北／首爾辦公室辦理記者證申請及展延，包括準備及追蹤所需文件，並與相關政府機關聯繫。

流程執行、紀錄管理與內部協調

• 依照公司政策、標準程序及主管指示，執行財務行政與一般行政工作；如遇異常、規範不明確或超出職責範圍的事項，應及時提報國家營運總監。
• 建立並維持有系統的歸檔、紀錄及文件管理方式，確保資料便於追蹤、查找及保存，以支持營運持續性及查核需求。
• 與國家營運總監、當地人力資源專員（如設有此職位）、區域人力資源部門、財務、資訊科技及其他內外部相關人員密切合作，確保跨部門流程順暢。
• 執行主管指派的其他行政、財務行政或專案支援工作。

Required Qualifications

• Bachelor's degree in business administration, accounting, finance, office administration, or a related field; or equivalent relevant work experience.
• Minimum of 2 years of full-time, paid experience in administration, financial administration, accounting support, or a related role; internship and part-time experience do not count toward this requirement.
• Hands-on experience with at least 2 of the following: (a) bank account documentation or liaison, (b) employee or vendor reimbursement processing, (c) reconciliation support packages, (d) purchase order or vendor contract administration.
• Demonstrated experience maintaining attendance or leave records for a team of at least 5 staff, and preparing payroll supporting documents submitted to a finance or HR system on a recurring monthly or bi-weekly cycle.
• Demonstrated experience directly supporting at least one overseas, branch, or remote office through routine administrative coordination across time zones or jurisdictions — not limited to occasional communication.
• Proficiency in Microsoft Office, especially Excel, Word, and Outlook.
• Strong proficiency in Mandarin and English, with the ability to handle basic written and verbal communication in both languages.
• Strong attention to detail and effective records management; ability to handle sensitive financial, personnel, and office information with confidentiality and professional integrity.

Preferred Qualifications

• At least 1 year of qualifying experience in a media organization, NGO, international organization, or multinational company operating across 3 or more countries.
• Direct, hands-on experience completing or tracking at least 2 of the following: government registration or licensing renewals, office lease execution or renewal, external regulatory or statutory submissions, and notarization.

Competencies

• Accuracy & Reliability: Detail-oriented and thorough; maintains clean, organized records that others can depend on.
• Service Mindset: Responsive and helpful; takes satisfaction in making things run smoothly for the team.
• Adaptability: Handles multiple tasks and shifting priorities without losing composure or missing deadlines.
• Integrity: Manages sensitive financial and personnel information with discretion; knows when to act independently and when to escalate.

Physical Requirements / Working Conditions

This position is hybrid, with three days in-office and two days remote weekly. Work is sedentary, performed at a desk using standard office equipment, with occasional lifting up to 7 Kg. 

This position is ineligible for sponsorship by the company for any work authorization, applicant must possess existing work authorization to be considered for the position. 

必要資格

• 具備企業管理、會計、財務、辦公室行政或相關領域的學士學位，或具備同等的相關工作經驗。
• 至少具備兩年行政、財務行政、會計支援或人資相關職務的全職有薪工作經驗；實習及兼職經驗不計入此項要求。
• 具備下列至少兩項工作的實際操作經驗：（a）銀行帳戶文件處理或銀行聯繫；（b）員工或供應商費用報銷處理；（c）對帳佐證資料彙整；（d）採購單或供應商合約管理。
• 具備為至少五名員工的團隊維護出勤或休假紀錄的實際經驗，並曾按每月或每兩週的固定週期，準備薪資計算佐證文件並提交至財務或人力資源系統。
• 具備透過跨時區或跨司法管轄區的例行行政協調，直接支援至少一個海外辦公室、分支辦公室或遠端辦公室的實際經驗；僅有偶爾聯繫的經驗不符合此項要求。
• 熟練使用 Microsoft Office，尤其是 Excel、Word 及 Outlook。
• 具備良好的華語及英語能力，能以兩種語言處理基本書面及口頭溝通。
• 工作細心，具備良好的紀錄管理能力，並能以保密及專業誠信原則處理敏感的財務、人事及辦公室資訊。

加分資格

• 至少具備一年符合上述工作經驗要求的經歷，任職於媒體機構、非政府組織、國際組織，或業務涵蓋至少三個國家的跨國企業。
• 具備親自辦理或追蹤下列至少兩項事務的實際經驗：政府登記或許可證展延、辦公室租約簽訂或續約、向外部主管機關提交法規或法定要求的文件，以及公證事務。

核心能力

• 準確與可靠： 細心周全，維持清楚且有條理的紀錄，讓其他同事能放心使用。
• 服務精神： 回應迅速、樂於協助，並以促進團隊工作順暢為成就來源。
• 適應能力： 能妥善處理多項任務及優先順序的變動，保持沉著並如期完成工作。
• 誠信： 審慎處理敏感的財務及人事資訊，並能判斷何時可獨立處理、何時應提報主管。

體能要求／工作條件

本職位採混合辦公模式，每週三天於辦公室工作、兩天遠端工作。工作以坐姿為主，主要於辦公桌前使用一般辦公設備，偶爾需搬運重量不超過七公斤的物品。

本職位不提供任何工作許可的公司申辦或贊助。應徵者須已具備合法工作資格，方可納入考慮。