Radio Free Asia

Product Manager: Web, Tools, and Search

Location US-WA-Washington DC
ID 2024-1050
Category
Management
Position Type
Full-Time
Service Department
Editorial

Overview

This product manager will work with RFA journalists and our creative and technical teams to assess and implement digital content production and distribution workflows, innovate web-related tools, and refine product strategies that grow and engage RFA audiences.


Reporting to the Director of Digital Operations and Innovation, this product manager will guide the rollout of the Arc XP system across RFA, partnering with leads in RFA language services and our technical operations team to drive technical implementation, evolution of workflows, and training of staff. After rollout, they will continue to evolve RFA digital publishing tools and liaise with our external partners.

 

They will also be responsible for implementing and scaling editorial and technical SEO strategies, maintaining digital products optimized for search, ensuring the newsroom is kept up to date on SEO best practices, and understanding emerging technologies that will impact search, such as generative AI.

Responsibilities

  • Guide the rollout of the Arc XP system across RFA language services.
  • Propose, prototype, launch, assess and adapt processes for developing web product features, integrating distribution and promotion strategies while improving production workflows.
  • Gather and prioritize requirements for future digital development.
  • Lead cross-functional project teams to align editorial, technical and analytical operations for digital products.
  • Conduct training on SEO best practices, analyze and engage newsroom staff on SEO tactics, and communicate progress to stakeholders.
  • Partner with language service and audience teams to develop data-driven product strategies to build strong relationships with audiences in target markets.
  • Provide updates and feedback to all teams, including senior stakeholders, during the ideation and development of digital products.
  • Monitor trends in the news media industry for innovative approaches to content, platforms and processes.
  • Advocate for RFA audiences and journalists to ensure their needs are considered in strategic decision-making and product development.
  • Collaborate with trainers to plan and execute training on changes to best practices, emerging tools and workflows.
  • Perform other related duties as assigned.

 

Qualifications

  • 7+ years of product management experience with a background in digital journalism.
  • Bachelor’s Degree in the related field of studies, including but not limited to Journalism, Information Technology. 
  • Hands-on working experience of content management systems implementation . Experience with Arc XP is strongly preferred.
  • Proven experiences of SEO best practices and how technology impacts content presentation, distribution, discoverability, and user experience.
  • Proven ability to launch and develop new digital products while working across multi-cultural teams.
  • Strong knowledge of digital journalism, production workflows, and distribution channels.
  • Experience managing digital products utilizing non-Latin and right to left scripts.
  • Strong knowledge of industry standards for product design, content formats and product management.
  • Strong sense of news judgment and a keen eye for detail.
  • Strong audience-centric mindset.
  • Fluency in English is required. Proficiency in other RFA target languages is a plus.

 

Application Instruction: Please include a cover letter along with your application. 

 

 

Benefits 

 

RFA is consistently working to retain and attract top talent to contribute to the delivery of our mission. We are proud to offer competitive salaries that are commensurate with experience and prioritize equity across the organization. Additionally, we provide excellent key benefits, including but not limited to comprehensive Medical plans, Dental, and Vision insurance, Flexible Spending Accounts, Life and AD&D insurance, 403(b) Retirement Plan, for all of our U.S full time staff. Please note that the availability and terms of all fringe benefits are subject to change at RFA’s discretion. 

 

For international staff, we offer country-specific benefits that are equally attractive. Please reach out to us at rfajobs@rfa.org for more information



Physical Demands:

 

Employees must meet the physical demands and work environment characteristics to perform the job's essential functions. Reasonable accommodations are available for individuals with disabilities.

Physical Demands: While performing the duties of this job, the employee is required to sit, use hands, reach with hands and arms, stoop, talk and hear. Employees must occasionally lift up to twenty (5) pounds. Work Environment: Typical indoor office environment.

 

Disclaimer:

This description outlines the general nature and level of work expected. It is not an exhaustive list of all responsibilities, duties, and skills required.

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